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Order procedure
Order Procedure

How to Place & Receive Your Order

Simple steps from product selection to delivery—nationwide coverage via Steadfast.

Contact

Pacifixon — Online Shopping

375-Ibrahimpur, Dhaka, Bangladesh

+8801716735645

pacifixon.com@gmail.com

At a Glance

Processing: ~1 business day Transit: 2–4 business days Inside Dhaka: ৳ 80 Outside Dhaka: ৳ 150 Couriers: Steadfast Support: 10:00–20:00 COD available

Step-by-Step

1

Browse & Select

Explore our product catalog. Open a product to check photos, specifications, available variants, warranty/care information, and price.

2

Add to Cart

Choose size/color and click Add to Cart. Continue shopping or proceed to checkout.

3

Checkout Details

Fill in your name, phone, address, and any landmark/instructions. Keep your phone reachable for courier coordination.

4

Payment Method

We offer Cash on Delivery (COD). For specific cases (e.g., high-value or repeat failed deliveries) we may request an advance shipping charge or prepayment.

5

Review & Place Order

Confirm items, size/fit, delivery fee, and address. Agree to our Terms & Conditions and place the order.

6

Order Confirmation

See on-screen confirmation and (if enabled) get SMS/email with your Order ID for support queries.

7

Processing

We verify stock, inspect & securely pack your order (typically within 1 business day). We’ll contact you if needed.

8

Dispatch

We hand over to partners (Steadfast). Your parcel enters their delivery queue.

9

Delivery

Typical transit time is 2–4 business days after dispatch. Couriers may call; please receive the parcel at your address.

10

On-Delivery Check & Support

Inspect items when possible (size, color, quantity). If there’s an issue, contact +8801716735645 (10:00–20:00). After delivery, our Return & Refund Policy applies.

Helpful Info

Delivery Fees
AreaFee
Inside Dhaka৳ 80
Outside Dhaka৳ 150

Fees may vary for oversized/fragile or remote areas; we’ll notify you before dispatch if applicable.

What We Need From You
  • Accurate address (area/road/house) and a nearby landmark.
  • Reachable phone number during delivery hours.
  • Any special instructions (gate pass, office hours, alternative receiver).
Need help placing an order? Our team is here for you (10:00–20:00).
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